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Thursday, June 22, 2017

Cannot connect to the configuration database

When I open SharePoint Central admin and Application Portal got the following Message “Cannot connect to the configuration database














I checked and confirmed the below are looks good as per Microsoft link but the issue is exist.
  •        SQL Services are up and Running
  •        The SharePoint and SQL Server are talking together
  •        Nothing Database in Suspect Mode
  •        No Port Blocking in Firewall
  •        SharePoint Account had proper Permission in SQL


Finally found that the Application Pool account was locked due to some reason which caused the “Cannot connect to the configuration database” issue.


The Central admin and Application Portals are working fine after the Application Pool account unlocked for my incident.